This agreement sets forth the terms and conditions which apply to your use of the Sorna watches website (the "service") which is offered to you by Sorna watches based in the Netherlands. Dutch law applies. Sorna watches is part of SignSinternational B.V.
Lawickes Allee 85A, 6702DA, Wageningen, the Netherlands.
VAT: NL08118656104B01BY USING THIS SITE, YOU AGREE TO THE TERMS OF THIS USAGE AGREEMENT AS IF YOU HAD SIGNED THE USAGE AGREEMENT.
If you do not agree to be bound by this agreement, please discontinue your use of the service.
All watch features, specifications, and prices described on this website are subject to change at any time without notice. Measures and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products or services in this web site at a particular time does not imply or warrant that these products or services will be available at any time.
All information, documents, products and services, trademarks, logos, graphics and images (the "materials"), provided on this site are the copyrighted work of Sorna watches and/or its licensors. Certain trademarks, trade names, service marks and logos used or displayed on this web site are registered and unregistered trademarks, trade names and service marks of Sorna watches or its affiliates. Nothing contained on this web site grants or should be construed as granting any license or right to use any trademarks, trade names, service marks or logos displayed on this web site without the written permission of Sorna watches, it affiliates or such third party owner.
General Use and Restrictions
Sorna watches hereby grants you the limited right to display the materials from Sorna watches only on your personal computer, and to copy and download the materials on this site solely for your personal use, provided that all copyright notices located on the materials appear in the materials so displayed, copied or downloaded. Without limitation, you agree not to reproduce, re-distribute, sell, publish, broadcast or circulate any information contained in the materials to anyone. You acknowledge and agree that, except as set forth herein, you have no right to modify, edit, or alter any of the materials in any manner. If you breach any of these terms, your limited license terminates automatically, without notice to you. In the event your limited license is terminated, you agree to immediately destroy any downloaded or printed materials.
You or we may suspend or terminate your account or your use of this website at any time, for any reason or for no reason. You are personally liable for any orders that you place or charges that you incur prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this website at any time without notice.
Security & Privacy
The security and privacy of our customers is extremely important to us. We have implemented the best security systems available today to make your transactions and interactions with us 100% secure.
Privacy & Security Statement
Sorna watches is committed to protecting the privacy of our customers. In plain language, your information is 100% secure with us. We don't share any information that may identify you with anyone. Period. We also don't store your credit card number, which means once you have conducted your transaction, your credit card number is deleted from our servers.
1- Bank-wire transfer Company name: SignS International B.V. Bank number: BIC:ABNANL2 IBAN: NL61ABNA0429296339
2 -Credit card (Master card or Visa)
Warranty (Certificate of Authenticity)
All watches sold by Sorna watches are guaranteed to be genuine, in new condition, and free from defects for a period of at least two years. While the incidence of defects in new watches is extremely low, there may be occasions in which warranty work becomes necessary. Sorna watches will take care and all watch repairs or replacements will be handled by us for a 100% customer satisfaction. In our experience, most warranty work requires simple adjustments. However, in the event of a return for repairs of watches under warranty, Sorna watches reserves the right to replace or repair the watch at our discretion. Water damage or damage due to neglect or misuse is not covered by any manufacturer or by Sorna watches.
Shipping & Insurance
We ship all packages for free. Shipments within the EU will be shipped with PostNL. Shipments outside the EU will be shipped by PostNL Shipping Service. We take every measure possible to ensure that your item arrives in the best possible condition in a timely manner. All shipments have an insurance against loss or damage during shipment. Express shipments possible on request, please contact us before you create an new order.
Please be advised that when receiving shipments from outside your own country, you may be charged a duty and/or tax for the import of the watch. This amount varies from country to country. Please check with your local customs office for the percentage.
Netherlands in 2 days (average delivery time) Rest of Europe in 4 days (average delivery time) Outside Europe in 8 – 14 days (average delivery time) for stock items.
Return Policy & Exchanges (Refunds)
Watches can be returned within 14 days for a refund, as long as they are unworn, undamaged and complete with all package materials in the same condition as you received it (brand new). All returns are subject to a shipping fee and 5% restocking/administration fee. Watches that have been worn cannot be returned.
You can always cancel your order, unless your order has already shipped out. Have you made a payment to us after your order, then we charge 5% administration costs for the refund of your payment. These costs are only charged if you personally cancel the order. Administration costs are not charged if we can’t deliver the order within one (1) month after receiving payment.